Privacy Policy

This Privacy Policy is meant to work as the legal document that explains the ethics and the rules that are followed by the team of travchance.com in dealing with the private data submitted by our visitors whether they buy from our website or no.

This policy covers the process of collecting, handling and disclosing private data submitted by the visitors with third parties whenever this is necessary for

offering/providing one or more of the services that are offered on travchance.com.

Private data includes identifiable personal information such as, but not limited to, name, e-mail address, user ID number, and other non-public

information that is associated with the personal data of the visitor, as well as anonymous information which is information that is not associated with or linked to

personal information and does not permit the identification of individual persons.

It is clearly stated that your access or otherwise use of Travchance.com directly entails that you agree the terms and conditions of this Privacy Policy and that you

explicitly accept that Travchance.com team can process your personal as well as anonymous information to the extent stipulated in this policy.

This privacy policy applies to and limited to information collected through our website and as replies to our information queries requested by our team. In this regard we shall communicate with our visitors only through our official email addresses and WhatsApp numbers published on TravChance.com.

We will keep indemnified from any responsibility for any communication that are sent to the visitors of TravChance.com through third parties.

On Travchance.com, we collect the personal information that you voluntarily and deliberately submit to the forms and the sections of Travchance.com.

We tried to contain the range of information required to the minimum possible for understanding your tour requests and preferences.

We may also request further information and/or documents by email to complete the process of offering tailor-made trips, providing services, or receiving your feedback on those service(s) rendered to you through travchance.com. Your submission of such information/documents to the official email addresses on travchance.com domain are covered by the same policy mentioned herewith. We may also request optional information to enhance your use and navigation on Travchance.com. We collect information in the form of the content that you submit during your use of Travchance.com such as photos, reviews, ratings and other information you choose to submit. In addition, we may request you to submit information in the form of questionnaires or surveys that may help us understand more the marketing environment and the clientele trends and preferences in order to enhance our service standards. You may, however, visit our site anonymously. In such case, this Privacy Policy does not limit our use or disclosure rights of any anonymous information in any way, and we reserve the right to use and disclose anonymous information to our partners and other third parties in our discretion.  

Children & the use of the website 

Children under the age of 18 are not permitted to submit private information on Travchance.com without proper supervision of an adult parent or a legal guardian. Definitely, we do not intentionally collect or maintain personal information from those who are under 18 years old. Protecting the privacy of children is of our top priorities. Although we take all possible measures to discard and permanently remove from our records any privacy information that we discover has been submitted by an under 18 years old person without supervision of a parent or a legal guardian, we still cannot guarantee such removal process is 100% accurate. Hence, we leave the responsibility of guard saving the privacy data of the children visitors and/or their parents’ private information to their legal guardians and we generally assume that by using Travchance.com, our visitors are at least 18 years old. 

Use of information

 

Weather anonymous or identifiable, we use the privacy information of the visitors of TravChance.com in one or more of but not limited to the following purposes:

 

1. To offer, curate, provide or execute tour packages based on the individual preferences of each guest.
2. To ease and enhance the navigation experience of our visitors based on their previously chosen settings.
3. To improve the services and the tour packages offered on TravChance.com based on the feedback of our customers and on and the statistics about the trends and tastes of our visitors.
4. To send promotional emails to our frequent customers on the new products and on the hot offers.

 

In all cases, we do our best to ensure this information is always used in a legal and ethical way in accordance with the Egyptian laws of privacy protection and with the UN Human Right mandates on privacy protection.

 

 

In order to achieve the foregoing purposes, we may share privacy information of our visitors with trusted third parties who assist us in operating our website, conducting our business, or servicing our clients, as long as those parties agree to keep this information confidential.

 

We may also share the privacy information of our visitors with juridical authorities when this information is required for juridical purposes to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, anonymous visitor information may be provided to other parties for marketing, advertising, or other uses.

 

In case TravChance.com goes through a business transition such as a merging, acquisition by another company, or sale of all or some of our assets, personal information of the visitors may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your personal information as set forth in this Privacy Policy.

 

 

Protection of Information

We implement an appropriate deal of security measures to maintain the safety of your personal as well as of your banking and payment card information. To our best knowledge, such measures are enough to secure your data when you place an order or enter, submit, or access your personal information. In addition, our records never capture or restore any data or passcodes of your bank account or of your payment cards. Upon purchasing, such data are directly communicated via a secured connection to the payment gateway provider which belongs to a reputable world-recognized banking system. In all cases, it is clearly stated that Travchance.com is always indemnified and irresponsible for any trials of fraud, hacking or illegal penetration of its databases in favor of any third parties or any legal, financial or moral consequences of such trials.

 

Use of cookies: 

Cookies are used on this website to enable the site to recognize your browser and capture and remember necessary information that helps understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Analysis of such cookies may be rendered by a third-party with the purpose of better understanding our site visitors. We will make sure to hire reputable third-parties to use the information collected on our behalf only to help us conduct and improve our business.

 

 

Terms & Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://travchance.com/terms

 

Privacy Policy Amendments:

 

We do not intend to frequently change our privacy policy. In case of such occurrence, continued use of TravChance.com shall indicate your acknowledgement and approval on such changes. We recommend you to revisit this policy before submitting any important personal information to ensure such changes should not contradicts with your own privacy standards. If you still have questions or concerns about our Privacy Policy, please contact us at: support@travchance.com.

 

 

Third party sites and advertising

Travchance.com may accommodate ads or links of other websites. We state it clear that any external links that do not begin with https://travchance.com/ are totally out of our dominion and control. We, hence, are not responsible for the privacy practices of any other websites. We encourage our users to carefully read the privacy policies of every website they access. We take the responsibility only of the information deliberately and voluntarily collected on travchance.com.

 

How to unsubscribe or erase your personal data?

The identifiable data you share on TravChance.com will be only held for as long as necessary for the purposes which it was collected for. If you wish to delete your data, or unsubscribe our promotional emails, please contact us at support@travchance.com